services

What we do

 Help automotive dealers and OEMs Develop Sales and Service Business Development Centers that deliver results and turn around underperforming BDCs.

 Customize, redesign or enhance your existing CRM system.

 Design and facilitate management coaching, phone skills training, employee engagement and “train-the-trainer” programs to drive major sales growth and superior customer service ratings.

 Effective lease training on deal structure, process and implementation on new car leases and renewals.

​Besides you? We have helped the biggest names in the automotive industry achieve stellar results including:
☞ Toyota 
☞ Ford 
☞ Nissan 
☞ Honda 
☞ Chrysler 
☞ Land Rover 
☞ Mercedes Benz
☞ Asbury Automotive
☞ Penske Automotive
☞ AutoNation 

What else? Craig has been a keynote speaker along with senior Toyota executives at Regional dealer meetings in the Kansas City, Chicago, Cincinnati and New York Regions. His custom curriculum has been certified as part of Toyota’s University where salespeople and managers throughout the network receive ongoing learning credits toward sales certification.

Craig has also been the Keynote speaker for the Ford Select Dealer Reaching NADA Conferences for 2017 and 2018, with over 700 attendees. 

Let’s talk about how we can help your organization take its sales, service and customer experience to new heights.